Frontlines, Fusion & Friction

In this episode, Jenni Field and Chuck Gose explore the evolving landscape of employee communication and experience. 

They dig into the growing disconnect with frontline workers, the surprising decision by Moderna to merge HR and IT, and why internal communicators should start thinking more like journalists. The conversation also dives into Gallup’s “remote work paradox,” highlighting how employees can be both highly engaged and deeply stressed. 

Throughout, Jenni and Chuck emphasize the value of listening, the risks of surface-level metrics, and the growing need for clarity, connection, and courage in how organizations communicate.

The links and articles that inspired this week's episode:

(4:45) Frontline Friction Report from Unily and ScreenCloud 

(11:05) Moderna merges HR and IT departments

(16:45) From headlines to deadlines

(22:57) Remote work paradox

 

🎶 Theme music for Frequency is “Blessed Be the Weary," produced by Poet Ali.
You can find the track on Spotify, Apple Music, and wherever you stream music. We're grateful to Poet for setting the tone with his powerful, reflective sound.

 Connect with Jenni Field and Chuck Gose on LinkedIn.